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Customer Support

Desert Online General Trading LLC

Dubai, United Arab Emirates

Edillas

Q: Does the watch support children wearing it while swimming?

Yes. This watch is fully supported for use underwater. Our tester tested it underwater for two hours without causing any damage to the watch. You can use it with no worries.

Q: How long does a watch battery last and what can I do to prevent battery failure?

The quality of Japanese imported batteries is one of the top in the world. We offer a conservative battery life of two years. Any problems during that time, we replace your watch with a new one.

Q: How to measure your child's wrist to see if it matches the watch.

The ages of our users are provided for information purposes only. You can use a soft ruler to circle around your child's wrist to see if the watch size is within the range of our watch circumference.our watchs:14.5cm/5.7in - 21cm/8.26in

Q: What should I do if I have any problems with the product?

Our products will be sent to each buyer's address by Amazon logistics team. After receiving the package, you can first check whether the product package and watch function properly. Please feel free to reach out to our team for assistance.

Q: Advantages of the product?

Personalized square dial design. Good quality material selection. Exclusive order service. Long-term problem solving. Provide beautiful packing box.

Product ID: 526720883

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Edillas

Have a Question? See What Others Asked

Does the watch support children wearing it while swimming?

How long does a watch battery last and what can I do to prevent battery failure?

How to measure your child's wrist to see if it matches the watch.

What should I do if I have any problems with the product?

Advantages of the product?

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews